FAQ

If I want to be your distributor, does there any marketing support?

Yes, if your sales quantity can reach a good amount, we can offer you the bonus, brochures, attend your exhibition, marketing gift, etc. all the details can be negotiated by both sides, we have much experience in it.

Can I use my own design package?

Yes, The package can be with your logo.

What kinds of products can you offer for refractory?

Our company can offer a series of products for refractory. For example brown&white fused alumina, calcined bauxite, cenosphere are our leading products.

Why we choose your products?

Professional After-Sales Service

Our after-sales engineers stationing on a long-term basis to deal with any problems our clients have, around the clock.

Top-Rank Technical Team

HAIXU technical team has 20 years of experience in technical support. They have strong skills to solve all kinds of problems.

Quick Response Within 8 Hours

We have a relatively perfect global on-site service network, provides quality service and practical products for you.

Perfect Quality Control System

All production and R&D of our products in accordance with ISO9001:2001.

I have asked a question but no answer

You can also call us: 0086-0371-63211282, or email  [email protected]

In the context of the current outbreak, Can the order be delivered on time?

We will do our best to ensure that the order is completed on time

In the context of the current outbreak, Will the price of the product goes up?

No. Our prices will fluctuate with costs, but they will not increase substantially

Will the epidemic affect delivery?

The logistics are break off in China, for now, it’s better to control and prevent the epidemic. Once permission is granted, the orders of our clients will be delivered order firstly.

What is the current situation in China?

At present, the Chinese government is taking active measures to deal with it and has achieved remarkable results

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